Tuesday, September 30, 2008

: great intentions ... lousy implementation :

... came home today to the usual mail, except for two thick envelopes, unusually thick.

One, in a plain vanilla envelope, was addressed, in fountain pen blue ink, to The Householder(s) at 969 Lucas Avenue ... in it was a JW tract, and a copy of their more, uh, user-friendly magazine ... Awake, and ... get this ... a hand written, in lovely scripted penmanship, note to "Dear Householder" ... wait, it gets better. It goes on ... 'my husband and I live in your neighborhood ( sic ). We've not been able to speak with you personally, but we have some important information ... ' yada, yada, yada ... ending up with 'it is our hope that someday soon we will be able to talk with you personally. Please feel free to get in touch with us through the above address. Sincerely ... "

OK, two things. I can't read her signature, so fancy is her handwriting, but worse, or better maybe? is the return address ... Bowness Rd NW Calgary AB T3B 0H6 ... !?!?

What do you think happened here? My guess is that these letters are mass produced, then sent somewhere to be stuffed in envelopes, with the propa, sorry, literature, hand addressed, and finally dropped off, in person, door-to-door. Somewhere in some sorting/stuffing department her little friendly Calgary neighbour letter got put in our little hand addressed Victoria envelope. Or do they really think neighbourly crosses the Rockies? If you are going to go to these lengths to get the word out, it might make sense to invest in a little quality control. Certainly is, to use an economics term, labour intensive ... all that writing, all that stuffing, all that walking.

dlc

ps. oh! the other fat envelope? our financial planner ( under-employed by us ) sending a Happy Thanksgiving card ... with two chocolates in it? through the mail? Well, it was semi-opposite ... a computer label, signed by her staff, whom we know, but really? chocolate? 2 weeks before Thanksgiving ( too efficient ) ... and coincidentally, THEE week of the financial markets' meltdown? Are we peons really that easy to appease?

2 comments:

LJ said...

You're right. That was funny!

Anonymous said...

I got the same card... you failed to mention that the chocolate is pretty good. I think you are supposed to place it in your mouth when you open your financial portfolio. It eases the pain.

Randy